Repeat Prescriptions

Repeat prescriptions are for items that can be requested from the surgery without seeing a doctor every time.

We need at least 3 working days to process repeat prescriptions (this excludes weekends and bank holidays).

Patients, or their nominated representatives, can order repeat prescriptions in the following ways:

• You can order online via the link shown here         Login Here             To register to use the online service you will need to call into the surgery with proof of identity and address. You will then be be given login details. For reasons of confidentiality patients can only access their own details so each family member needs their own personal login details.
• In writing; please use the counterfoil request slip and clearly mark the items required. If using the post allow enough time and enclose a SAE for return.

For safety reasons we cannot accept repeat prescriptions over the telephone. Also, please do not telephone the surgery to check if your prescription is ready.

Please consider the following time scales when requesting repeat prescriptions as we will be unable to process requests received too early.

If you want to know if your prescription is ready you should call your pharmacist in the first instance. 80% of prescriptions are sent out electronically. Please only call the surgery if the pharmacist does not have the prescription. Multiple calls about repeat requests blocks the appointments line.

Pharmacy Service

Following a review of services we have decided that pharmacies will no longer be involved in ordering repeat prescriptions on behalf of patients.

Pharmacies will continue to dispense and where applicable deliver to your home.

Patients can nominate their pharmacy and the prescription can be sent electronically from the surgery to the pharmacy saving the patient the bother of having to come in to collect it. Please enquire at the reception.

List of local pharmacies.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Click here for a Prescribing Update

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS CHARGES

Charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Prescription Prepayment Certificates (PPC)

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Over the Counter Meds