The Health CentreChurch StreetDunstable, LU6 3SUTel: 01582 69 96 22
Engage Consult is a secure, future-proof online consultation platform that features patient history-taking integrated with practice work-flow, offering the potential for a direct two-way confidential messaging service between clinicians and their patients.
At the heart of the Engage Consult is Instant Medical History (IMH), the consultation engine that has delivered over 36,000 online consultations in the UK since early 2015. Evidence shows that GPs can reap real productivity gains from using IMH to support clinical decision making.
Statistics indicate that on average 30% of time is saved by using IMH to contact their GP first when compared with pre-booked face-to-face consultations. The efficiency gain comes from patients providing a structured history of their symptoms in their own time, not the GPs. The information gathered assists clinical decision-making for next steps: see patient, call with advice, refer or prescribe.
In addition, Engage Consult actively signposts patients to established self-care resources, pharmacy and alternative services such as out of hours and 111 where appropriate. The messages patients receive via the e-consultation can be tailored by individual practices depending on whether patients use Engage Consult to request help either within or out of surgery hours.
In order to obtain a video consultation, you will need to:
Benefits of video consulting
In many situations, the use of video technology offers benefits as an alternative to traditional face-to-face support including the following:
Our Nursing team can help with:
Anticoagulation Clinic (by appointment)
Hearing Tests (by appointment)
Routine Health Checks
Advice on minor ailments and injuries
New Patients Health Check
NHS Health Checks
Antenatal and Postnatal Care
Minor Injury Service (Includes non registered patients)
Joint Injection service
Coil and Implant insertion for contraception
For an appointment or for further information on the above services please telephone the Practice Team on 01582 699622 between 0800 and 1830 Monday to Friday.
The practice partipates in this programme for registered patients.
As you will be aware, GP surgeries are working under increasing pressure, and are having to prioritise the services they can provide. We have offered a full travel advice service free of charge until recently, but as the surgery receives no funding for this and it is very time consuming, we are sadly no longer able to continue this. The NHS has a very comprehensive web- site, giving the information you need to identify any vaccines advised for trips abroad, and ensure that you stay as healthy as possible. This can be found at:
The following vaccinations are commonly required for many holiday destinations, and are free of charge on the NHS:
Diphtheria, tetanus & polio (combined)
These can be administered by a nurse at this surgery, if needed.
Other vaccinations may be necessary for more exotic or unusual destinations, complex travel itineraries, or long stay vacations. These need to be given at a high street travel clinic (eg, Nomad, Masta or STA Travel). There will be a charge for these. If you would rather have all of your vaccinations done at these clinics, they can also give the vaccines in bold (above) but they will charge for these.
We strongly advise you to check your requirements at least three months before travel, as sometimes a course of up to three vaccinations needs to be given over the course of several weeks.
It is your responsibility to ascertain which vaccinations (and, if relevant, anti-malaria tablets) you need, and also to inform yourself fully of recommended travel safe precautions.
To do this, you should visit the NHS Fit For Travel website at www.fitfortravel.nhs.uk and read the information relevant to the country you are visiting.
Follow these simple steps:
Read the ‘Advice for all travellers’ information, following links in blue. This will give you detailed information about health risks abroad such as insect bites, sun-exposure, contaminated food and drink. Also advice is given about visas and health insurance.
Note the ‘Courses or boosters usually advised’. If you have a record of your immunisations/vaccinations at home, see if you are up-to-date with the recommended vaccines.
Hepatitis A – if you have had two vaccinations, you are covered for 25 years (from the 2nd dose)
Diphtheria, tetanus & polio – booster required every 10 years (for travel purposes only)
Typhoid – booster required every 3 years (for travel purposes only)
Please be aware that it is not good for the immune system to unnecessarily have vaccinations more frequently than this.
The ‘vaccinations sometimes advised’ section usually relates to back-packers, people travelling for more than 4 weeks, or special situations, eg working in health care projects, or with animals. If you are planning such a trip you need to make arrangements to have these at a high street travel clinic (eg, Nomad, Masta, The Medical or Sta Travel). There will be a charge for these.
If you think that you need any of the vaccinations provided by the NHS, (in bold above) make an appointment with the nurse, bringing with you a printout of the relevant Fit For Travel information.
Read the information about malaria, (if this is an issue where you are going), and follow the ‘precautions’ link. If anti-malaria tablets are advised for your destination, there will be a link to a ‘malaria map’ which will show the details of the risk for your destination.
The site will also indicate which anti-malaria tablets are effective in that region.
If proguanil and/or chloroquine are advised, these can be bought over the counter at a pharmacy.
If Atovaquone/proguanil (Malarone) or doxycycline or mefloquine (Lariam) are recommended, read through the information carefully, and go to a high street travel clinic to buy your supply.
These need to be started before entering a malaria area, continued during the trip, & for a period of time after leaving, so you need plan ahead. We also advise you to take your itinerary and dates with you to work out how many you need to buy.
Read the entire section ‘other health risks’ which contains further up-to-date information about your travel destination, including current outbreaks, risks, etc.
Nomad: www.nomadtravel.co.uk 01341 555061
Sta: www.statravel.co.uk 0117 3290204
The Medical: www.themedical.co.uk 0117 3763732
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
Insurance claim forms
Prescriptions for taking medication abroad
Private sick notes
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
When the doctors review the test results they will instruct our clinical system to send you a text message to your mobile to tell you the results are OK.
If the results are unclear or the GP wishes to speak to you the office will call to make an appointment.
Please ensure your mobile number is up to date or the messaging system will not work.
Allow 3 to 10 days, as some tests take longer to process. If you do not receive a text after this time you can send an engage consult message or telephone after 13:30 on weekdays.
Lab Tests Online provides you with detailed descriptions of tests, descriptions of illness, cross-referenced to relevant sites and news on advances in laboratory testing.
NEW Lab Tests have launched a mobile app version of their website to help you access information and understand the many clinical laboratory tests that are used in diagnosis, monitoring and treatment of disease.
The app provides offline, up-to-date, accurate information on over 250 different laboratory tests. It summarises common conditions such as Anaemia, Diabetes, and Autoimmune disease that require laboratory medicine for diagnosis, monitoring, and treatment. And it answers key questions, like: “When should this test be requested?” and “What does this test result mean?”
We provide a confidential service to all our patients including under 16’s – “Here to Listen Not to Tell”. This means that you can tell others about your visit, but we won't.
For more information about confidentiality for under 16's
Priory Gardens Confidentiality Statement
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